STORE POLICY
Customer Care
At VITROS, we are committed to delivering a premium shopping experience worldwide.
For questions regarding products, orders, shipping, returns, or general inquiries, our AI Assistant is available 24/7 to help you instantly.
If further assistance is required, our team can be reached at:
support@vitros.store
Average response time: 24–48 business hours.
Privacy & Safety
Your privacy is important to us.
VITROS uses secure technologies and trusted payment providers to process transactions and protect customer information.
Personal data is collected only to improve your shopping experience, process orders, and provide customer support.
We never sell or share customer information with unauthorized third parties.
Wholesale Inquiries
Interested in partnering with VITROS?
For wholesale opportunities, collaborations, or retail inquiries, please contact:
support@vitros.store
We aim to respond within 2–5 business days.
Payment Methods
At VITROS, all payments are processed securely through Stripe, one of the world's leading payment platforms.
We accept:
✓ Visa
✓ Mastercard
✓ American Express
✓ PayPal
✓ Apple Pay
✓ Google Pay
All transactions are encrypted and securely processed to ensure a safe and reliable shopping experience.
Your payment information is never stored or shared with unauthorized third parties.