SHIPPING & RETURNS
Shipping Policy
At VITROS, we are committed to providing a reliable and seamless shopping experience worldwide.
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated delivery times may vary depending on the destination country, demand, and carrier availability.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that delivery times are estimates and may be affected by customs procedures, peak seasons, or unforeseen circumstances.
For any shipping inquiries, contact us at:
Return & Exchange Policy
Your satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
Items must be returned in their original condition, unused, unwashed, and with all original packaging included.
Returns requested after the return period may not be accepted.
Refunds are processed after the returned item has been received and inspected.
Shipping costs associated with returns are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.
For assistance with returns or exchanges, please contact: